FAQs

Which items do I need to bring?
Linens, blankets, bedspread, pillow, towels, wash cloths, toiletries, clothes, clothes hangers, laundry bag, umbrella, school supplies, and other personal items will help students feel at home. Visit our Student Life page for more details.

Which items are not permitted?
Pets, room modifications (nails, paint, wallpaper, masking tape/double sided tape, etc.), items with open flames (candles, incense, etc.), air fryers, halogen lamps, fireworks, firearms or other weapons, couches, recliners, futons, oversized bean bag chairs, and other large items of furniture (due to limited space). Wood products are permitted only after inspection by residence hall staff for insects.

Is WiFi/internet access available in all residence halls?
Yes, SEU provides wireless and wired connectivity options in the residentials rooms. SEU does not allow the use of any personal networking equipment (routers, switches, access points, wireless extenders, etc.).  We provide limited support for IoT devices such as Google Home, Alexa, smart plugs, etc.

Are small appliances allowed in the rooms?
Small appliances, such as stereos, televisions,
DVD/Blu-Ray players, microwaves, mini-refrigerators
 (4 cubic feet or smaller), computers/laptops, vacuum cleaners, clothes irons, oscillating fans, etc., are allowed. Cooking appliances with open burners are not allowed in the residence halls, such as toaster ovens and Foreman-type grills.

What kind of amenities are available?
Visit our Student Life page for a list of the amenities available on campus.

Is there housekeeping for my dorm room?
Yes. Our housekeepers will come into your living area at least twice each month. They sweep and mop the floors, replenish toilet paper, and wipe down all surfaces.

Q: If I already sent in my roommate request, do I still need to participate in the roommate matching software?

A: Yes! All students requesting a roommate must match with their roommate on My College Roomie. This ensures that we do not miss your request and can accommodate accordingly. View the process here.

Q: Do I need to complete a new Enrollment Confirmation Form?

A: Nope! You can move forward with completing your housing application.

Q: How do I request housing accommodations?

A: Please reach out to studenthousing@seu.edu as soon as possible so we can connect you with ADA Services to discuss your needs.

What is Southeastern’s housing policy?
Southeastern’s housing policy states that single students who are 22 years of age and younger must live on campus unless they are living with immediate family members or close relatives who are 22 years of age or older. It is the policy of the university to provide on-campus housing for undergraduate students under the age of 24. The university is unable to provide housing for students who are age 24 or older, married, or have children; however, exceptions for age are considered through an appeal process.

What does it cost to live on campus?
Find the latest tuition & fees here. 

How many academic credit hours do I need to live on campus?
Students need at least 10 credit hours to live on campus. If you have any questions, reach out to our Housing Office at studenthousing@seu.edu.
(Note: Students taking less than 10 credit hours who would like to live on campus may make a request in writing; situations are evaluated on a case-by-case basis.)

What is SEU’s curfew?
All residents 19 years of age and under are subject to a 1:00 a.m. curfew at all times, meaning they must be on campus no later than 1:00 a.m. each night. There is no curfew for residents 20 years of age and older. However, all students on campus after 1:00 a.m. are required to be in their room, in a designated 24-hour space, or traveling to or from their room or a designated 24-hour space. There is to be no loitering outside of a student’s assigned room or outside of a designated 24-hour space for any reason after 1:00 a.m. Any student who lives off-campus is required to leave the campus by 1:00 a.m.

Do you have 24-hour spaces?
Yes! Our 24-hour spaces include Mi Casa, Portico, and Buena Vida West Mezzanine.

What is Open Dorm?
Open Dorms are our opposite-gender visitation times throughout the week. Each hall has different scheduled days and times for visitation hours. Ask your Resident Assistant about your hall’s specific schedule.

What is FERPA?
As an institution receiving federal funds, SEU complies with the obligations under the Family Educational Rights and Privacy Act of 1974 (“FERPA”) to maintain the privacy of a student’s education record and to prevent the unauthorized disclosure thereof. (20 U.S.C. §1232g; 34 CFR 99.) 

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

FERPA gives parents certain rights with respect to their children’s education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are referred to below as “eligible students.”

• Eligible students have the right to inspect and review their education records maintained by Southeastern University. SEU is not required to provide copies of records unless, for reasons such as great distance, it is impossible for parents or eligible students to review the records.
• Eligible students have the right to request that SEU correct records which they believe to be inaccurate or misleading.
• Generally, SEU must have written permission from the student in order to release any information from a student’s education record. However, FERPA allows schools to disclose those records, without consent, to the following parties or under the following conditions (34 CFR § 99.31):
  • School officials with legitimate educational interest;
  • Other schools to which a student is transferring;
  • Specified officials for audit or evaluation purposes;
  • Appropriate parties in connection with financial aid to a student;
  • Organizations conducting certain studies for or on behalf of the school;
  • Accrediting organizations;
  • To comply with a judicial order or lawfully issued subpoena;
  • Appropriate officials in cases of health and safety emergencies; and
  • State and local authorities, within a juvenile justice system, pursuant to specific State law.

Schools may disclose, without consent, “directory” information such as a student’s name, address, telephone number, date and place of birth, honors and awards, and dates of attendance. SEU notifies students annually of their rights under FERPA.

Can we choose which dorm we live in and our roommate(s)?
All students may request to live in any residence hall and with any specific student. If a vacancy is not available in the requested residence hall at the time of assignment, the housing office will work to accommodate the alternate preferences as space is available. The campus housing application on the enrollment confirmation form has a location to request a specific roommate. His or her full name must be included. If the person you request to room with is also a new student, he or she must include your name on his or her form in order for your request to be processed. Enrollment confirmation forms for all requested roommates must be received by the advertised deadline each year for consideration.

What do I do for Move In Day?
Make sure you’re Fire Ready! Sign up for a check-in appointment and arrive at your designated Residence Hall at your scheduled time. Complete a room inspection with your Resident Assistant and then move in. For more information, check out our Welcome Week/Orientation page! 

How do I relocate?
After the resident checks into their residence hall assignment, he/she may wish to relocate into another residence hall location. Relocation requests can be made during certain designated relocation request periods. The first of these is after add/drop at the beginning of the fall semester, and the second is before Thanksgiving to request a relocation between fall and spring semesters. Residents can reach out to their Resident Director or the Student Housing Office for more information as to how to make these requests. Approved relocations must take place on the designated days as communicated by the Resident Director.

Aside from approved relocations occurring during designated relocation request periods, relocations are only permitted in cases of extenuating circumstances in consultation with the student’s Resident Director.

What are room inspections?
The Student Housing office conducts cleanliness inspections to ensure a healthy and safe living environment that is conducive to living and learning. It is the responsibility of the resident to be considerate of roommates and suitemates and keep their rooms neat and clean at all times. The Student Housing office reviews all aspects of a room in light of health issues, trash, safety, and the ability for Housekeeping to complete their assigned work.

Rooms are graded on an Excellent, Pass, or Failure system. If a room receives an Excellent rating, the names of all roommates are placed in monthly drawings for prizes including reserved parking and gift cards. If a room fails the room inspection, the first failure of the semester results in a written warning. Each failed room inspection after the written warning will result in a monetary sanction placed on the student account. Only one grade is given per room because roommates are jointly responsible for the condition of the room.

If students would like to complete a Roommate Agreement regarding the cleanliness of their room they can see their Resident Director. Roommate Agreements are recommended for all students living with a new roommate for the first time.

What do I do if damage occurs in my room/suite?
We understand that accidents happen, whether it be spilling a drink or something breaking. The first thing to do is place a work order right away. Many spills can be cleaned by Housekeeping if addressed immediately rather than waiting until the end of the semester/year where it becomes harder to clean, resulting in permanent stains. The second thing is to own up to the accident. If you caused the damage, email studenthousing@seu.edu to take responsibility for the charges. If a resident doesn’t take responsibility for the damage, the Housing office has no alternative but to split the charges among all the residents in the room/suite.

How can I put in a work order?
To submit a work order, log in to MySEU. On the top of the page select “Campus.” In the drop down menu select “Facilities Management.” On the landing page click “work request form.” After being redirected to the SchoolDude site, follow the prompts on the page.

What are hall meetings?
Hall meetings are held at the beginning and end of each semester. These meetings cover everything students need to know about living on campus including our residential policies and processes. Every student must attend their designated meeting.

What are your community standards?
For detailed information on our community standards, please refer to the Student Handbook (located within the MySEU student intranet).

What is a Resident Director?
Resident Directors (RDs) are full-time staff members of the University that reside on campus. They serve as an integral member of the Residence Life team. The RD is considered to be an educator, implementing and facilitating intentional learning in the Residence Area through a curriculum and defined learning objectives. The RD reports to the Director of Residence Life and abides by the expectations and responsibilities listed in the RD position description.

The role of the RD includes, but is not limited to, all administrative functions relating to the management of the residence hall and its residents. RDs are responsible for co-curricular and educational opportunities through various programs and activities. RDs interact on a weekly basis with facility management, student leader staff, and are responsible for curating an inclusive, safe, learning environment for students to live and grow.

What is a Resident Assistant?
Resident Assistants (RAs) are current students that have been selected to serve as leaders on SEU’s campus. The role of RAs is to facilitate the academic, social, spiritual, and personal adjustment of students to the residence hall and the University. RAs play a large part in the successful adjustment to life at Southeastern University for their fellow students, which occurs through genuine connection, positive role models, and the embrace and engagement of SEU’s mission and culture.